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Express Scripts manages your prescription drug benefit at the request of your health plan. You recently contacted us to request coverage beyond your plan s standard benefit offering. In order for
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Start by providing your full name and contact information. This includes your name, phone number, and email address. This ensures that the company can reach out to you for any follow-up or clarification if needed.
02
Specify the reason for your recent contact. Clearly explain why you are reaching out to the company. Whether it is a question, concern, complaint, or feedback, it is essential to provide a brief description of the purpose of your communication.
03
Provide any relevant account or order information. If your inquiry is related to a specific account or recent purchase, include any necessary details such as order numbers, account usernames, or transaction dates. This will help the company identify your specific case and provide a more tailored response.
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Clearly articulate your message or question. Take the time to compose a well-structured and concise explanation of your issue or query. Make sure to provide all relevant details, including any supporting documents or screenshots if applicable. This will facilitate the company's understanding of your situation and enable them to address your concerns effectively.
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Express your preferred method of contact. If you have a preference for how the company should respond to your inquiry, mention it in your communication. Whether you prefer a phone call, email response, or any other means of contact, make sure to specify your preference.

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Individuals with questions or concerns about a product or service. If you have any queries or issues that need clarification or resolution, reaching out to the company through their "recently contacted us" option can provide you with the necessary assistance.
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Individuals providing feedback or suggestions. If you have valuable feedback or suggestions to offer to the company, the "recently contacted us" option can be an effective way to communicate your ideas and contribute to their improvement process.
Remember, following these steps and utilizing the "recently contacted us" option can ensure efficient communication with the company and enhance their ability to address your needs effectively.
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