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Using Direct Messaging to Send Secure, Unsolicited PatientatRisk Alerts: A Pilot Study Page 1 2012 The MITE Corporation. All rights Reserved. Approved for Public Release: 124867. Distribution Unlimited.

How to fill out sending direct at-risk-patient alerts

How to fill out sending direct at-risk-patient alerts:

1. Access the sending direct platform: Login to the sending direct platform using your credentials. Make sure you have the necessary permissions to send at-risk-patient alerts.
2. Select the at-risk-patient notification option: Once logged in, navigate to the notification section within the platform. Look for the option to send at-risk-patient alerts and select it.
3. Enter patient information: Provide the required details for the at-risk-patient alert. This may include the patient's name, contact details, medical record number, and any relevant medical information that needs to be communicated.
4. Specify the risk level: Indicate the appropriate risk level for the patient. This will help determine the urgency and severity of the alert. Use a standardized or pre-defined risk level scale if available.
5. Include necessary instructions: If there are specific instructions or actions that need to be taken by the recipient of the alert, include them clearly in the notification. This could be related to medication changes, appointment scheduling, or any other relevant information.
6. Double-check and verify information: Before sending the alert, review all the entered details to ensure accuracy. Verify that the patient's information and risk level are correctly stated.
7. Send the alert: Once you are confident that all the information is accurate, click on the send button to dispatch the at-risk-patient alert. Confirm the action if necessary.
8. Monitor the delivery status: After sending the alert, keep an eye on the platform to track the delivery status. Ensure that the alert has been successfully sent to the intended recipient.
9. Follow up if necessary: Depending on the urgency and severity of the alert, follow up with the recipient to confirm if they have received and understood the information. This can be done through phone calls, emails, or other communication channels.

Who needs sending direct at-risk-patient alerts?

1. Healthcare providers: Doctors, nurses, and other healthcare professionals who are responsible for monitoring and managing the care of at-risk patients need to send direct at-risk-patient alerts. This ensures that crucial information is communicated promptly, reducing the risk of adverse events or complications.
2. Care coordinators: Those in charge of organizing and coordinating the care of at-risk patients, such as care managers or case managers, may also need to send direct at-risk-patient alerts. This helps in ensuring the smooth flow of information among different healthcare providers involved in the patient's care.
3. Emergency response teams: When dealing with emergencies or critical situations involving at-risk patients, emergency response teams may need to send direct at-risk-patient alerts. This helps mobilize the necessary resources and provide immediate medical attention to the patient in need.
4. Patients and their families: In some cases, patients or their family members may also have the ability to send direct at-risk-patient alerts. This can be useful when they observe a change in the patient's condition or need to communicate urgent information that requires prompt attention from healthcare providers.

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