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ANNEX 1 CLIENT COMPLAINT FORM 1. Client Information Mr/ Mrs/ or Legal entity name: Address: Contact phone number: Fax number: email: 2. Account Information/Agreement type Account Number/Agreement

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How to fill out client complaint form

Point by point instructions on how to fill out a client complaint form:

01

Start by gathering all the necessary information. This includes the client's name, contact details, and any relevant account or order numbers.

02

Begin filling out the form by providing a clear and concise description of the complaint. Include any specific details, dates, and people involved to ensure a thorough understanding of the issue.

03

Next, indicate the desired resolution or outcome you are seeking. This could include a refund, replacement, or any other action you believe would address the complaint appropriately.

04

Provide any supporting documentation or evidence that can strengthen your case. This might include receipts, emails, or photographs that are relevant to the complaint.

05

Be sure to sign and date the complaint form to authenticate your submission. This is important for record-keeping and ensures the process is legitimate.

Who needs a client complaint form:

01

Any individual or customer who has encountered an issue or problem with a product or service they have received may need to utilize a client complaint form.

02

Customers who want to formally document their complaints in order to escalate the issue, seek assistance, or request a resolution might choose to complete a complaint form.

03

Organizations and businesses often require clients to complete complaint forms to ensure that the complaint is properly recorded, investigated, and resolved.

04

Client complaint forms are commonly used by customer service departments, company representatives, or support teams who handle customer feedback and complaints. These forms help streamline the complaint resolution process and maintain a record of the complaint for future reference.

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