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Making a complaint What happens when you are unhappy with the care or treatment Kent Community Health NHS Trust have given you What is a complaint? A complaint is telling us what is making you unhappy.

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What is making a complaint?

Making a complaint is the act of expressing dissatisfaction or grievances about a product, service, or situation.

Who is required to file making a complaint?

Anyone who has experienced a negative situation or believes there has been a violation of rights is required to file a complaint.

How to fill out making a complaint?

Making a complaint can be filled out by submitting a written document detailing the issue, contacting a customer service representative, or using an online form.

What is the purpose of making a complaint?

The purpose of making a complaint is to address and resolve issues, improve services or products, and prevent future occurrences.

What information must be reported on making a complaint?

Information such as date, time, location, description of the issue, individuals involved, and any supporting evidence must be reported on making a complaint.

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