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LODGE YOUR VOTE ONLINE www.linkmarketservices.com.au BY MAIL ARON 151 201 704 King Petroleum Limited C/ Link Market Services Limited Locked Bag A14 Sydney South NSW 1235 Australia BY FAX +61 2 9287
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How to fill out all enquiries to telephone:

01
Begin by gathering all necessary information about the enquiry, such as the caller's name, contact details, and the purpose of their call.
02
In a polite manner, answer the telephone and introduce yourself or the company you are representing.
03
Listen attentively to the caller's enquiry, allowing them to fully explain their concerns or questions.
04
Take notes to ensure you have all the necessary details and to aid in providing an appropriate response.
05
If you are unable to address the enquiry immediately, inform the caller and assure them that you will follow up as soon as possible.
06
Provide clear and concise information in response to the enquiry, ensuring that you are helpful and courteous throughout the conversation.
07
If necessary, offer additional assistance or direct the caller to someone who can provide further support.
08
Thank the caller for reaching out and ensure that they are satisfied with the information provided.
09
Document the enquiry and any actions taken for future reference or follow-up.
10
Follow established protocols or procedures for filing or forwarding enquiries, if applicable.

Who needs all enquiries to telephone?

01
Customer service representatives: They need all enquiries to telephone in order to assist customers effectively and provide satisfactory solutions or information.
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Sales teams: Sales personnel require all enquiries to telephone to understand customer needs, pitch products/services, and close sales.
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Call center agents: Call center agents handle a large volume of enquiries, so they need all enquiries to telephone to efficiently address customer concerns and maintain a high level of service.
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Receptionists: Receptionists need all enquiries to telephone to direct calls to the appropriate departments or personnel and provide accurate information to callers.
Note: The "Who needs all enquiries to telephone?" section provides examples of individuals or roles that typically require access to telephone enquiries. The specific individuals who need these enquiries may vary depending on the organization and its structure.
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All enquiries to telephone refer to inquiries or questions that are made via phone call.
All individuals or organizations who receive phone inquiries are required to document and file all enquiries to telephone.
All enquiries to telephone should be logged with details such as date, time, caller's name, nature of inquiry, and resolution.
The purpose of documenting all enquiries to telephone is to keep a record of communication for reference and tracking purposes.
Information such as date, time, caller's name, nature of inquiry, actions taken, and resolution must be reported on all enquiries to telephone.
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