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Planned and
Emergency Utility Outage
Guidelines
Issued: July 12, 2010,
Revised: May 1, 2011,
Revised: April 4, 2014GUIDELINES:
Planned and Emergency Utility Outage GuidelinesPURPOSE:
The purpose of
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How to fill out emergency utility outage
How to fill out an emergency utility outage?
01
Start by calmly assessing the situation and determining whether it is indeed an emergency utility outage. If there is a disruption in your electricity, gas, water, or other essential utility services, it may require immediate attention.
02
Contact the utility provider to report the outage. Look for the contact information on your utility bill or visit their website for emergency contact details. Be prepared to provide specific information such as your name, address, account number, and the nature of the outage.
03
Follow any instructions provided by the utility provider. They may ask you to check certain things in your home or neighborhood to further diagnose the issue. Cooperate with their requests and provide accurate information to expedite the resolution process.
04
If necessary, take steps to ensure your safety during the outage. This may involve turning off electrical appliances, avoiding the use of open flames, or taking precautionary measures like using flashlights instead of candles. Follow any safety guidelines provided by the utility provider or local authorities.
05
Keep a record of the outage details. Note down the date, time, and duration of the outage, as well as any communication you have with the utility provider. This information can be useful for future reference or if you need to escalate the issue.
06
Stay informed about the progress of the outage resolution. Most utility providers have automated systems or online portals where you can track the status of the outage. Alternatively, you can contact them periodically for updates.
Who needs emergency utility outage?
01
Anyone who experiences a disruption in their essential utility services such as electricity, gas, water, or sewerage may require an emergency utility outage.
02
It is particularly crucial for individuals or households with vulnerable members, such as young children, elderly individuals, or those with medical conditions, to promptly address an emergency utility outage.
03
Businesses and organizations that rely heavily on uninterrupted utility services to operate, such as hospitals, nursing homes, hotels, or large manufacturing facilities, also need emergency utility outage assistance as any interruptions can have significant consequences on their operations.
04
Emergency utility outages may also affect community facilities, schools, or government buildings, requiring prompt attention to minimize disruptions to public services.
Remember, correctly filling out and reporting an emergency utility outage can help ensure timely response and resolution of the issue.
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What is emergency utility outage?
Emergency utility outage is an unexpected interruption in utility services such as electricity, water, or gas.
Who is required to file emergency utility outage?
Utility service providers are required to file emergency utility outage reports.
How to fill out emergency utility outage?
Emergency utility outage reports should be filled out online through the designated reporting system.
What is the purpose of emergency utility outage?
The purpose of emergency utility outage reports is to document and track unplanned service interruptions for analysis and improvement.
What information must be reported on emergency utility outage?
Information such as outage duration, affected customers, cause of the outage, and restoration efforts must be reported on emergency utility outage reports.
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