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CREATING VALUE THROUGH SERVICE INNOVATION 27 December 2007 The On Regency Hotel, Johor Bahru Organized by: Key Benefits To create understanding and better exposure of new mental models through innovative
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Creating value is the process of generating benefits for stakeholders through the utilization of resources and activities.
Companies and organizations that engage in business activities and aim to enhance their value proposition.
Creating value can be achieved by focusing on innovation, efficiency, customer satisfaction, and overall strategic management.
The purpose of creating value is to increase competitiveness, profitability, and sustainability of the business.
Information on financial performance, market positioning, customer satisfaction, and internal operations must be reported when creating value.
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