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Electronic Visit Verification Provider Compliance Plan This applies to STAR+PLUS, UnitedHealthcareConnected (Medicare Medicaid Plan), and STAR KIDS (STAR KIDS effective 11/1/2016). The following services

How to fill out electronic visit verification

How to fill out electronic visit verification:

1. Gather necessary information: Before filling out the electronic visit verification, make sure you have all the required information at hand. This may include the date and time of the visit, the client or patient's name, the service provided, and any additional details required for documentation.
2. Access the electronic platform: Depending on the system being used, access the electronic platform or software designated for electronic visit verification. This may be a mobile app, a website, or a specific software program. Ensure you have the necessary login credentials to access the system.
3. Enter visit details: Once logged in, locate the section or form for entering visit details. This may be labeled as "Enter Visit Information" or something similar. Follow the prompts and provide accurate information about the visit. This may include the start and end time of the visit, the tasks performed, any specific milestones or goals achieved, and any notes or comments related to the visit.
4. Verify client or patient details: Double-check the client or patient details entered, ensuring their name and identification correspond correctly with the visit. This is crucial for accurate documentation and billing purposes.
5. Review and submit: Before submitting the electronic visit verification, review all the entered information for accuracy and completeness. Make any necessary adjustments or additions if required. Once satisfied, submit the form or visit details according to the instructions provided by the system.
6. Confirmation and documentation: After submission, you may receive a confirmation message or notification indicating that the electronic visit verification has been successfully recorded or saved. Take note of this confirmation and ensure that a copy or record of the verification is securely stored for future reference or audit purposes.

Who needs electronic visit verification:

1. Home healthcare providers: Electronic visit verification is necessary for home healthcare providers who offer services like nursing care, therapy, personal care, or companionship to patients or clients in their own residences.
2. Medicaid beneficiaries: Electronic visit verification is often required for Medicaid beneficiaries who receive home healthcare services funded by Medicaid. It helps ensure accurate billing and accountability for the services rendered.
3. State and federal regulations: Some states and federal programs mandate the use of electronic visit verification as a means to prevent fraud, track service delivery, and ensure the quality and appropriateness of care provided to eligible individuals.
4. Caregivers and agencies: Caregivers, both independent and those working under agencies, may be required to use electronic visit verification to record and document their visits, ensuring accurate tracking of services and compliance with regulations and contracts.

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What is electronic visit verification?

Electronic visit verification (EVV) is a system used to electronically verify when a caregiver visits a recipient to provide them with assistance with activities of daily living.

Who is required to file electronic visit verification?

Providers of Medicaid-funded personal care services are required to file electronic visit verification.

How to fill out electronic visit verification?

Electronic visit verification can be filled out using a mobile app or a web-based portal provided by the state Medicaid agency.

What is the purpose of electronic visit verification?

The purpose of electronic visit verification is to ensure that the services billed to Medicaid are actually provided and to improve accountability in the personal care services industry.

What information must be reported on electronic visit verification?

Information such as the date, time, and duration of the visit, the services provided, the caregiver's identity, and the recipient's identity must be reported on electronic visit verification.