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Language Access Bench Card
POLICY NOTE: The North Carolina Judicial Branch is committed to removing barriers that hinder
equal access to justice by individuals with limited English proficiency (LEP).
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How to fill out language access bench card

How to fill out a language access bench card:
01
Start by gathering all the necessary information, such as the title of the bench card, the date, and any specific department or office it pertains to.
02
Next, review the content of the bench card and ensure it aligns with your organization's language access policies and procedures. Make any necessary updates or revisions.
03
Identify the target audience for the bench card. Determine if it is meant for internal use within the organization or if it will be provided to external stakeholders as well.
04
Consider the format and design of the bench card. It should be visually appealing and easy to understand. Include any relevant logos or branding elements.
05
Ensure that the content of the bench card is clear, concise, and easy to follow. Break down complex concepts into simple, actionable steps.
06
If applicable, include guidelines on how to handle specific language access situations or scenarios. Provide examples and practical tips for effective communication.
07
Include any necessary contact information or resources for accessing language support services, such as interpreters or translation services.
08
Review the bench card for any grammatical or spelling errors. Make sure it is well-written and professional.
09
Once you are satisfied with the content and design, print copies of the bench card or make it available in a digital format. Distribute it to the appropriate individuals or departments.
10
Finally, periodically review and update the bench card to ensure it remains relevant and effective.
Who needs a language access bench card:
01
Organizations that serve diverse communities and have limited English proficient (LEP) individuals accessing their services.
02
Government agencies that are required by law to provide language access services to LEP populations.
03
Hospitals, healthcare facilities, or healthcare providers that need to communicate effectively with patients who have limited English proficiency.
04
Educational institutions that have LEP students or parents who require language support.
05
Legal firms or court systems that interact with clients or defendants who do not speak English fluently.
06
Businesses or companies that have international clients or customers and need to provide language access services.
07
Non-profit organizations that work with immigrant or refugee populations and aim to provide equal access to their programs and services.
08
Any organization or entity that recognizes the importance of language access and wants to ensure effective communication with LEP individuals.
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What is language access bench card?
The language access bench card is a tool designed to assist court personnel in providing language access services to limited English proficient individuals.
Who is required to file language access bench card?
Court personnel who have contact with limited English proficient individuals are required to file the language access bench card.
How to fill out language access bench card?
Court personnel must accurately report the language access services provided, languages spoken by staff, and any language assistance resources available.
What is the purpose of language access bench card?
The purpose of the language access bench card is to ensure that limited English proficient individuals have equal access to the court system.
What information must be reported on language access bench card?
Information such as languages spoken by staff, language access services provided, and language assistance resources available must be reported on the language access bench card.
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