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Office Administration and Customer Recourse Vocational Preparation & Guidance English & Communications Mathematical Applications Social Education Active Leisure Studies Agriculture/Horticulture Childcare/Community
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Customer care is a service provided by a company to assist customers in making inquiries, resolving issues, and providing support for products or services.
Any company that wants to maintain good customer relations is required to have a customer care department.
Customer care can be filled out by training employees to handle customer inquiries and providing them with the necessary tools and information.
The purpose of customer care is to ensure customer satisfaction, build loyalty, and enhance the overall customer experience.
Information such as customer inquiries, complaints, feedback, and resolutions must be reported on customer care.
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