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Get the free Complaints Procedure (to be found in the School Prospectus) - bishopsdownprimary

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Learning Today, Leading Tomorrow Bishops Down Primary School www.bishopsdownprimary.org Complaints Policy Date Agreed: 23 November 2015 Date for Review: 23 November 2018 Reviewed and updated by: Governors
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How to fill out complaints procedure to be

01
Gather all relevant information about the complaint, such as dates, times, and names of individuals involved.
02
Identify the appropriate person or department to receive the complaint.
03
In the complaint form, provide a detailed description of the issue or problem, including any supporting evidence or documentation.
04
Follow any specific instructions provided by the organization for submitting the complaint.
05
Submit the complaint form either in person, by mail, or through an online platform, depending on the preferred method of the organization.
06
Keep a copy of the complaint form and any additional documentation for your records.
07
Wait for a response from the organization regarding the complaint, usually within a specified time frame.
08
If necessary, follow up with the organization to inquire about the progress or resolution of the complaint.
09
Consider seeking legal advice or assistance if the organization fails to address the complaint satisfactorily.

Who needs complaints procedure to be?

01
Individuals who have experienced a problem, injustice, or dissatisfaction with a product, service, or organization.
02
Customers or clients of a company who wish to report issues or provide feedback.
03
Employees who want to raise concerns about workplace conditions or harassment.
04
Consumers who have been misled or received faulty products.
05
Citizens who want to file complaints against government authorities or agencies.
06
Students or parents who need to address grievances related to educational institutions.
07
Patients who wish to file complaints related to medical services or healthcare providers.
08
Any individual or group who believes they have been wronged and seeks resolution or redress.
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Complaints procedure is a process followed by an organization to address and resolve complaints from customers or employees.
All employees and customers of the organization are required to file complaints procedure.
Complaints procedure can be filled out by submitting a written complaint form or contacting the designated complaints officer.
The purpose of complaints procedure is to ensure that complaints are addressed promptly, fairly, and effectively.
Complaints procedure must include details of the complaint, name of the complainant, date of the complaint, and any supporting evidence.
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