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Patients are assigned a case manager who assists with coordination of service sand provide timely information. Participation is voluntary and is free for our members. To find out if Complex Case Management
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How to fill out complex case management referral

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How to fill out complex case management referral

01
Step 1: Collect all necessary information about the client, including their personal details, medical history, social history, and any existing case management plans.
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Step 2: Assess the client's needs and determine if they require complex case management. This may include individuals with multiple chronic illnesses, mental health conditions, substance abuse problems, or complex social needs.
03
Step 3: Clearly outline the goals and objectives of the referral. Identify the specific areas of support needed and the desired outcomes for the client.
04
Step 4: Identify the appropriate complex case management agency or provider that can best meet the client's needs. Research different options and consider their expertise, resources, and geographical proximity.
05
Step 5: Complete the referral form or document provided by the chosen complex case management agency. Fill in all required information accurately and comprehensively.
06
Step 6: Include any relevant supporting documentation along with the referral form, such as medical records, assessment reports, or previous case management plans.
07
Step 7: Submit the completed referral form and supporting documentation to the complex case management agency according to their specified requirements. Follow any additional instructions provided by the agency.
08
Step 8: Keep a copy of the referral form and any accompanying documents for your records. This will help with tracking the progress of the referral and providing additional information if needed.
09
Step 9: Communicate with the client and inform them about the referral process and what to expect. Address any questions or concerns they may have and provide necessary reassurance and support.
10
Step 10: Monitor the progress of the referral and follow up with the complex case management agency to ensure the client's needs are being addressed. Collaborate with the agency in providing ongoing support and coordination of care.
11
Step 11: Evaluate the effectiveness of the complex case management referral by assessing the client's outcomes and satisfaction with the services received. Make necessary adjustments or modifications if needed.

Who needs complex case management referral?

01
Individuals with complex and multiple chronic health conditions.
02
Individuals with mental health disorders requiring intensive support and coordination.
03
Individuals struggling with substance abuse or addiction issues.
04
Individuals with complex social needs, such as homelessness, domestic violence, or lack of access to essential resources.
05
Individuals with disabilities or special needs requiring specialized case management support.
06
Individuals with a history of frequent hospitalizations or emergency room visits.
07
Individuals transitioning from institutional settings, such as prisons, rehabilitation centers, or hospitals.
08
Individuals with limited support systems or inadequate social networks.
09
Individuals at risk of frequent crisis situations or high healthcare utilization.
10
Individuals needing comprehensive care coordination and advocacy.
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