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Samoa University of Applied Sciences Faculty of Business Administration Lappeenranta Degree Program in International Business Asia Archaea Service Quality and Customer Satisfaction. Case study: Company
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What is service quality and customer?
Service quality refers to the level of performance of a service or product. Customer is an individual or organization that purchases goods or services.
Who is required to file service quality and customer?
Companies and organizations that provide services to customers are required to file service quality and customer.
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Service quality and customer can be filled out by collecting and analyzing data related to the performance of services and customer satisfaction.
What is the purpose of service quality and customer?
The purpose of service quality and customer is to monitor and improve the level of service provided to customers.
What information must be reported on service quality and customer?
Information such as service performance metrics, customer feedback, and improvement initiatives must be reported on service quality and customer.
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