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PH BDO Cardholder Transaction Dispute Form free printable template

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Cardholder Transaction Dispute Form Instructions: In order for us to investigate your dispute: 1. 2. 3. 4. The CUSTOMER INFORMATION and TRANSACTION DISPUTE DETAILS should be complete and legibly led
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How to fill out philippines bdo dispute form

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How to fill out PH BDO Cardholder Transaction Dispute Form

01
Obtain the PH BDO Cardholder Transaction Dispute Form from the BDO website or a local BDO branch.
02
Fill in your personal details, including your name, contact information, and card number.
03
Provide details of the transaction in question, including the date, amount, and merchant.
04
Clearly explain the reason for the dispute, specifying any unauthorized transactions or errors.
05
Attach any supporting documents, such as receipts or transaction records, if available.
06
Review the form for accuracy and completeness before submitting.
07
Submit the completed form to your local BDO branch or through their online banking platform.

Who needs PH BDO Cardholder Transaction Dispute Form?

01
Any BDO cardholder who notices unauthorized transactions on their account.
02
Customers who have been overcharged or billed incorrectly by a merchant.
03
Individuals seeking to dispute a transaction for services or goods that were not received.
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Fax Number. Email Address. Cardholder Information. Transaction Dispute Details. Cardholder's Signature / Date. Undispensed ATM Withdrawal. REVISED AS OF SEPTEMBER 2022 BDO Customer Contact Center: (02) 8631-8000 BDO Unibank, Inc. is regulated by the Bangko Sentral ng Pilipinas: Tel. No. Credit Voucher. Proof of Return.
Fax Number. Email Address. Cardholder Information. Transaction Dispute Details. Cardholder's Signature / Date. Undispensed ATM Withdrawal. REVISED AS OF SEPTEMBER 2022 BDO Customer Contact Center: (02) 8631-8000 BDO Unibank, Inc. is regulated by the Bangko Sentral ng Pilipinas: Tel. No. Credit Voucher. Proof of Return.
A customer can initiate a transaction dispute by contacting the issuer (the bank associated with the payment card used in the transaction). The cardholder will ask the bank to reverse the charge. The bank examines the circumstances and determines if there is a legitimate reason to do so.
Immediately call the 24-hour BDO Customer Contact Center at 631-8000 or 1-800-10-6318000 (Domestic Toll Free) if you have surrendered your credit card or disclosed personal information to an unidentified solicitor.
File a report on a disputed purchase within 60 days of the statement date on which the charge appeared. Before you officially report your issue, the law requires you to try to work out the disagreement directly with the merchant. See if the merchant is willing to provide you with a refund or some sort of store credit.

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The PH BDO Cardholder Transaction Dispute Form is a document that allows cardholders of BDO to formally report and dispute unauthorized or erroneous transactions made on their accounts.
Any cardholder of BDO who identifies unauthorized or incorrect transactions on their bank statement or account must file the PH BDO Cardholder Transaction Dispute Form.
To fill out the form, cardholders need to provide their personal information, details of the disputed transaction, reasons for the dispute, and any supporting documents as required by BDO.
The purpose of the form is to initiate a formal dispute process to investigate and resolve issues related to unauthorized or incorrect transactions, ensuring the protection of cardholder rights.
The information that must be reported includes the cardholder's name, account number, transaction date, amount, description of the transaction, and the reason for the dispute.
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