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Citizens Charter of Department of Posts A declaration of its service commitment to the customersGovernment of India Ministry of Communications and Information Technology Department of Posts http://www.indiapost.gov.in/Page
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Read the citizens charter of the department thoroughly.
02
Understand the purpose and objectives of the citizens charter.
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04
Provide accurate and relevant information in each point.
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Double-check all filled-out information for any errors or omissions.
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Submit the completed citizens charter form to the appropriate department.

Who needs citizens charter of department?

01
Individuals seeking information about the department's services and commitments.
02
Citizens who want to understand their rights and responsibilities in relation to the department.
03
Stakeholders who need to assess the department's performance and accountability.
04
Government officials or employees responsible for monitoring the department's activities.
05
Civil society organizations working in collaboration with the department.
06
Media organizations reporting on the department's functioning.
07
Researchers or academicians studying the performance of government departments.
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Citizens charter of department is a document that outlines the commitments made by a government department or organization towards its citizens
The government department or organization is required to file citizens charter of department
Citizens charter of department can be filled out by outlining the services provided, timelines for delivery, grievance redressal mechanisms, etc.
The purpose of citizens charter of department is to ensure transparency, accountability, and improved service delivery to the citizens
Information such as services provided, timelines for delivery, contact details, grievance redressal mechanisms, etc. must be reported on citizens charter of department
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