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IT Balanced Scorecard Aligning Strategy and Value Thursday, March 8, 2012, BABOON COLLEGE OLIN HALL COFFEE: 7:45 A.M. WORKSHOP: 8:1511:15 A.M. It is often said that if you can't measure it, you can't
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How to fill out a balanced scorecard:

01
Start by identifying the strategic objectives of your organization. These objectives should align with your long-term goals and vision.
02
Determine the key performance indicators (KPIs) that will measure progress towards each strategic objective. These KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART).
03
Set targets or benchmarks for each KPI to provide clear expectations for performance. These targets should be challenging yet attainable.
04
Collect data for each KPI on a regular basis, whether it be monthly, quarterly, or annually. Use a variety of sources such as financial records, customer feedback, employee surveys, etc.
05
Analyze the data collected and compare it against your set targets. Identify any gaps or areas of improvement.
06
Develop action plans to address the identified gaps and improve performance. These action plans should be specific, with clear responsibilities and timelines.
07
Execute the action plans and monitor progress towards implementation. Regularly review and update the plans as necessary.
08
Communicate the progress and results of the balanced scorecard to relevant stakeholders within the organization. This could include executives, managers, employees, and even customers or suppliers.

Who needs a balanced scorecard:

01
Organizations of all sizes and across industries can benefit from using a balanced scorecard. It provides a holistic view of performance and helps align all levels of the organization towards common goals.
02
Executives and managers can use the balanced scorecard to monitor and evaluate the performance of different departments or teams within the organization.
03
Employees can benefit from a balanced scorecard as it provides clarity on the expectations and priorities of the organization. It helps them focus on the areas that matter most to achieve overall success.
04
Stakeholders such as investors, customers, and suppliers may also find value in the balanced scorecard as it demonstrates the organization's commitment to transparency and continuous improvement.
Overall, the balanced scorecard is a valuable tool for organizations to not only track performance but also drive strategic decision-making and improve overall effectiveness and efficiency.
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