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EMC Secure Remote Services Release 3.24Technical Description REV 01Copyright 2017 EMC Corporation. All rights reserved. Published in the USA. Published October 2017 EMC believes the information in
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01
Step 1: Open the EMC Secure Remote Services application on your computer
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Step 2: Enter your login credentials and click on the 'Sign In' button
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Step 3: Once you are logged in, navigate to the 'Support' section
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Step 4: Click on the 'Fill Out Service Request' option
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Step 5: Select the appropriate service request type from the available options
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Step 6: Fill in all the required information in the service request form
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Step 7: Attach any relevant documents or files if necessary
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Step 8: Review the entered information and click on the 'Submit' button
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Step 9: Wait for the confirmation message to appear to ensure your service request has been successfully submitted

Who needs emc secure remote services?

01
Companies using EMC products and services
02
IT professionals responsible for managing and maintaining EMC infrastructure
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Customers who require remote support and troubleshooting for their EMC systems
04
Organizations with a support contract with EMC
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EMC Secure Remote Services is a monitoring and diagnostic tool provided by Dell EMC to proactively identify and resolve potential issues with EMC products.
Customers who have purchased EMC products and have an active support contract are required to file EMC Secure Remote Services.
To fill out EMC Secure Remote Services, customers need to install the software on their EMC products and setup the monitoring and diagnostic features.
The purpose of EMC Secure Remote Services is to proactively monitor and diagnose potential issues with EMC products to prevent downtime and improve overall product performance.
Customers are required to report monitoring and diagnostic information related to their EMC products, including any potential issues or alerts.
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