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Data SheetInformatica Premise Support, Your Way. Key Benefits Quick and easy access to our expert support staff at 11 Global Support Centers Multilingual support by engineers fluent in English, French,

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How to fill out informatica on-premise support

01

Step 1: Log in to the Informatica on-premise support portal using your credentials.

02

Step 2: Navigate to the 'Support' section and click on 'Case Management'.

03

Step 3: Click on 'Create Case' to initiate the support request.

04

Step 4: Provide the required details such as product version, severity of the issue, and a detailed description of the problem.

05

Step 5: Attach any relevant files or screenshots that can help in understanding the issue better.

06

Step 6: Submit the support case and wait for a response from the Informatica support team.

07

Step 7: Once the support team responds, communicate with them to troubleshoot and resolve the issue.

08

Step 8: If necessary, provide additional information or clarify any doubts raised by the support team.

09

Step 9: Follow the recommendations and instructions provided by the support team to resolve the issue.

10

Step 10: Once the issue is resolved, close the support case by providing feedback on the support experience.

Who needs informatica on-premise support?

01

Organizations using Informatica on-premise software.

02

Organizations that require technical assistance with Informatica on-premise deployments or configurations.

03

Companies that rely heavily on Informatica on-premise for data integration, data quality, and data governance.

04

IT professionals responsible for managing and maintaining Informatica on-premise environments.

05

Organizations that face critical issues or outages impacting their business operations.

06

Companies that want to optimize the performance and reliability of their Informatica on-premise installations.

07

Businesses seeking proactive support and access to software updates, patches, and security fixes provided by Informatica.

08

Organizations that prefer on-premise deployment over cloud-based solutions due to regulatory compliance or data sovereignty requirements.

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What is informatica on-premise support?

Informatica on-premise support is a service provided by Informatica to assist organizations in managing and maintaining their on-premises Informatica software.

Who is required to file informatica on-premise support?

Any organization that uses Informatica on-premise software is required to file for on-premise support.

How to fill out informatica on-premise support?

To fill out informatica on-premise support, organizations need to contact Informatica support team for assistance and guidance on the process.

What is the purpose of informatica on-premise support?

The purpose of informatica on-premise support is to ensure that organizations using Informatica on-premise software receive timely assistance and support for maintaining their systems.

What information must be reported on informatica on-premise support?

Information such as system details, issues faced, support required, and contact details must be reported on informatica on-premise support.

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