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Latvian NHS Board Waverley Gate 24 Waterloo Place Edinburgh EH1 3EG Telephone 0131 536 9000 Fax 0131 536 9088 www.nhslothian.scot.nhs.uk Date Our Ref 16/05/13 3790 Inquiries to Richard Much Extension

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How to fill out catering complaints - nhs

01

Gather all the necessary details regarding the catering complaint, such as date, time, and location of the incident.

02

Write a concise and accurate description of the complaint, including specific issues with the food quality, service, or any other concerns.

03

Include any supporting documentation or evidence, such as photographs or receipts, if available.

04

Specify your preferred resolution or outcome for the complaint, whether it's an apology, compensation, or improvements in the catering services.

05

Submit your complaint to the appropriate department or individual within the NHS, following their designated complaint procedure.

06

Provide your contact information and any relevant personal details, which will be treated confidentially.

07

Be patient and allow the NHS to investigate and address your complaint. They may contact you for further information or clarifications if needed.

08

Review and consider providing feedback on the resolution or response provided by the NHS regarding your catering complaint.

Who needs catering complaints - nhs?

01

Patients who have experienced issues or dissatisfaction with the catering services provided by the NHS

02

Visitors or relatives of patients who have concerns about the quality or suitability of the food provided

03

Staff members who have witnessed or received complaints from patients or visitors about catering

04

Any individual who believes that their catering experience within the NHS has been unacceptable or requires improvement

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What is catering complaints - nhs?

Catering complaints - nhs is a process for individuals to report any issues or concerns they may have with the food service provided by the National Health Service.

Who is required to file catering complaints - nhs?

Anyone who has received catering services from the National Health Service and has a complaint or concern about the quality or service provided.

How to fill out catering complaints - nhs?

Catering complaints - nhs can usually be filled out online through the NHS website or by contacting the relevant department directly.

What is the purpose of catering complaints - nhs?

The purpose of catering complaints - nhs is to improve the quality of food service provided by the National Health Service and address any concerns or issues raised by patients and staff.

What information must be reported on catering complaints - nhs?

When filing catering complaints - nhs, individuals are typically required to provide details of the issue or concern, the date and time of the incident, and any relevant information such as the location and staff involved.

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