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IT Service Continuity ManagementBusiness Impact Analysis Process Activity VERSION: 1.2REVISION DATE: 07/14/2016IT Service Continuity ManagementBusiness Impact Analysis Process 1.2 07/14/2016Contents
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How to fill out it service continuity management

01
Identify critical IT services that need to be maintained in the event of a disruption
02
Develop a business impact analysis to determine the potential consequences of IT service disruptions
03
Create a service continuity plan that outlines the steps to be taken in the event of a disruption
04
Document the roles and responsibilities of individuals and teams involved in service continuity management
05
Conduct regular testing and exercises to ensure the effectiveness of the service continuity plan
06
Review and update the service continuity plan on a regular basis to reflect changes in IT infrastructure and business requirements

Who needs it service continuity management?

01
Any organization that heavily relies on IT services to operate smoothly
02
Companies that handle sensitive customer data and need to ensure its protection
03
Businesses that cannot afford prolonged periods of IT service interruptions
04
Industries that operate in regulated environments and need to comply with industry standards
05
Organizations with complex IT infrastructure and multiple interdependent systems
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IT service continuity management is a process that ensures critical IT services are recovered within agreed timeframes following a disruption.
Organizations that rely on critical IT services are required to have IT service continuity management plans in place.
IT service continuity management plans can be filled out by identifying critical services, conducting risk assessments, developing recovery strategies, and testing the plans.
The purpose of IT service continuity management is to minimize the impact of IT service disruptions on the business and ensure business continuity.
Information such as critical IT services, recovery time objectives, recovery point objectives, and contact details of key personnel should be reported on IT service continuity management.
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