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PAX Insurance is a trading name of Aon UK Limited which is authorised and regulated by the financial Conduct Authority. Member of SIIAP. Registered office The Aon Centre The Leadenhall Building 122 Leadenhall Street London EC3V 4AN. Registered in London No 210725. Insurers pass information to the Claims and Underwriting Exchange Register run by Insurance Database Services Ltd IDS Ltd. Registered in England and Wales at St. Mark s Court Chart Way Horsham West Sussex RH12 1XL. Note 2. Completed...
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How to fill out pax claim

01
Gather all the necessary information and documents related to the claim such as flight details, boarding passes, receipts, and any supporting evidence.
02
Contact the airline or the airline's customer service to notify them about the claim and request a claim form if necessary.
03
Carefully fill out the claim form, providing accurate and detailed information about the incident, including the reason for the claim, date and time of the incident, and any relevant details.
04
Attach all the required documents with the claim form, ensuring that they are organized and legible.
05
Double-check all the information provided in the claim form and the attached documents to ensure accuracy.
06
Submit the completed claim form and supporting documents to the designated airline representative or through their specified claim submission method.
07
Keep a copy of the submitted claim form and all the documents for your records.
08
Follow up with the airline to track the progress of your claim and provide any additional information or documentation if requested.
09
Be patient and allow the airline some time to process and investigate your claim.
10
Once a decision is reached regarding your claim, carefully review the airline's response and take any necessary actions accordingly.

Who needs pax claim?

01
Passengers who have experienced flight delays, cancellations, or overbookings.
02
Passengers who have encountered baggage mishandling such as lost, damaged, or delayed luggage.
03
Passengers who have faced denied boarding due to oversold flights.
04
Passengers who have been subjected to flight disruptions caused by airline negligence.
05
Passengers who have endured inconvenience or financial loss as a result of airline-related incidents.
06
Passengers who believe they are entitled to compensation or reimbursement for any valid reason as per the airline's policies and regulations.
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Pax claim, short for passenger claim, is a request for compensation or reimbursement made by a passenger for any inconvenience or issue experienced during their travel.
Any passenger who has experienced a problem during their travel, such as flight delays, cancellations, lost luggage, or overbooking, is required to file a pax claim.
Passengers can typically fill out a pax claim form provided by the airline or travel agency online or in-person, providing details of the issue encountered and any supporting documentation.
The purpose of a pax claim is to seek compensation or resolution for any inconvenience or problem faced by a passenger during their journey.
Passengers must typically report details of their flight, booking information, the issue faced, and any supporting documentation such as receipts or photographs.
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