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Connecticut Energy Assistance Program (CAP) Contingency Heating Assistance Program (CHAP) DESK GUIDE Department of Social Services Office of Community Services October 2013 Table of Contents Introduction
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CEAPCHAP desk guide is a document that provides instructions and information on how to effectively use the CEAPCHAP help desk system.
All employees who are using the CEAPCHAP help desk system are required to file the desk guide.
To fill out the CEAPCHAP desk guide, employees must follow the instructions provided in the document and accurately input the required information.
The purpose of the CEAPCHAP desk guide is to ensure that employees are using the help desk system correctly and efficiently.
The CEAPCHAP desk guide must include information such as user account details, troubleshooting steps, and contact information for technical support.
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