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Speaker Ms. Virginia Siu Acting Communications Manager of FDRC Language Fees Free of charge Registration Deadline 5pm 15 January 2016 Friday seminar fdrc.org. Email to seminar fdrc.org. hk Organization Full Name Mr. / Ms. English Position Email Tel No. Please select a session Session A 5 00pm 6 30pm In Cantonese Notes FDRC reserves the right to cancel modify and/or postpone the Information Seminar. As members of the Financial only information seminars that cover the following topics Role of...
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How to fill out financial dispute resolution centre

01
Step 1: Gather all relevant documentation and evidence related to the financial dispute.
02
Step 2: Visit the website of the Financial Dispute Resolution Centre.
03
Step 3: Locate the 'Forms' section on the website and download the 'Financial Dispute Resolution Form'.
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Step 4: Fill out the form with accurate and detailed information regarding the dispute.
05
Step 5: Attach all the supporting documentation and evidence to the filled-out form.
06
Step 6: Double-check the form and attached documents for completeness and accuracy.
07
Step 7: Submit the filled-out form and supporting documents to the Financial Dispute Resolution Centre via mail or online submission.
08
Step 8: Wait for a response from the Financial Dispute Resolution Centre regarding the acceptance of the dispute.
09
Step 9: If accepted, follow the instructions provided by the Centre to proceed with the resolution process.
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Step 10: Participate actively and cooperatively in the dispute resolution process as directed by the Centre.
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Step 11: Adhere to any decisions or resolutions provided by the Financial Dispute Resolution Centre.

Who needs financial dispute resolution centre?

01
Individuals who have encountered financial disputes with a company or financial institution.
02
Consumers who have been unfairly treated or wrongly charged by a financial service provider.
03
Businesses that have encountered payment issues with a client or supplier.
04
Anyone seeking a fair and impartial resolution for their financial dispute.
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The financial dispute resolution centre is an independent body established to resolve disputes between financial institutions and their customers.
Financial institutions are required to file financial dispute resolution centre.
Financial institutions must fill out the financial dispute resolution centre form online through the designated portal.
The purpose of financial dispute resolution centre is to provide a platform for resolving disputes between financial institutions and customers in a fair and impartial manner.
Financial institutions must report details of the dispute, parties involved, documents supporting the claim, and proposed resolution.
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