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If you are a young person and need extra assistance the Welsh Government has established MEIC which is a national advocacy and advice helpline for children and young people. COMPLAINT PROCEDURES DUFFRYN INFANT SCHOOL October 2016 1. Introduction The school is committed to dealing effectively with complaints. Advice and support can also be accessed from the Children s Commissioner for Wales. MEIC may be contacted by freephone 0808 802 3456 or text 84001. If may ask your parent s or carer s to...
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Step 1: Obtain a copy of the complaint procedures document from Duffryn Infant School.
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Step 2: Read through the document thoroughly to understand the process and requirements for filing a complaint.
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Step 3: Identify the specific issue or concern you wish to complain about at the school.
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Step 4: Gather any evidence or supporting documentation related to the complaint, such as emails, letters, or witness statements.
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Step 5: Prepare a written complaint letter addressing the issue in a clear and concise manner.
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Step 6: Include all relevant details in the complaint letter, such as dates, names of individuals involved, and any previous attempts to resolve the issue.
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Step 7: Submit the complaint letter to the appropriate authority at Duffryn Infant School, such as the headteacher or the designated complaints officer.
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Step 8: Keep a copy of the complaint letter for your records.
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Step 9: Await a response from the school regarding your complaint.
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Step 10: If necessary, follow up with the school to inquire about the progress of your complaint or to seek additional information.
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Step 11: Cooperate with any further investigations or actions that may be required as part of the complaint procedures.
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Step 12: If you are unsatisfied with the outcome of the complaint procedures at Duffryn Infant School, you may consider escalating the matter to higher authorities or seeking legal advice.

Who needs complaint procedures duffryn infant?

01
Parents or guardians of students enrolled at Duffryn Infant School who have a complaint or concern about the school's policies, practices, or actions.
02
Students attending Duffryn Infant School who have experienced an issue or incident that they believe warrants a formal complaint.
03
Teachers or staff members at Duffryn Infant School who have concerns or grievances related to their employment or working conditions.
04
Community members or stakeholders who have a vested interest in the well-being and operations of Duffryn Infant School.
05
Any individual or organization with a legitimate reason to raise a complaint or concern regarding Duffryn Infant School.
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The complaint procedures at Duffryn Infant are the guidelines for reporting and addressing any concerns or grievances within the school.
Parents, students, teachers, or any other individual associated with Duffryn Infant may file a complaint through the established procedures.
To fill out the complaint procedures at Duffryn Infant, individuals must follow the specified steps outlined in the school's policy.
The purpose of the complaint procedures at Duffryn Infant is to ensure that any issues or complaints are addressed and resolved promptly and fairly.
When filing a complaint at Duffryn Infant, individuals must provide specific details about the issue, including dates, names of involved parties, and any supporting evidence.
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