Get the free Software Support Matrix

Sage CRM 2017 R1 Software Support MatrixRevision: IMPMATENG2017R12.0 Updated: December 2016 2016, The Sage Group plc or its licensors. Sage, Sage logos, and Sage product and service names mentioned

How to fill out software support matrix

How to fill out software support matrix

1. Prepare a list of software products that you want to include in the support matrix.
2. Create a table format with columns for the software name, version, supported platforms, and support status.
3. Fill in the software name and version for each product.
4. Determine the supported platforms for each software and mention them in the respective column.
5. Indicate the support status for each software, such as 'Supported,' 'End of Life,' or 'Not Supported.'
6. Include additional columns like release dates, support expiration dates, etc., if necessary.
7. Regularly update the support matrix as new software versions or support information becomes available.
8. Make the support matrix easily accessible to the relevant team members or stakeholders.
9. Provide necessary instructions or guidelines to interpret the support matrix effectively.

Who needs software support matrix?

1. Software development teams need the support matrix to understand which software versions are supported and on which platforms.
2. IT infrastructure teams require the support matrix to ensure compatibility and proper maintenance of software.
3. Product managers utilize the support matrix to make informed decisions regarding software updates and end-of-life planning.
4. Sales and marketing teams may refer to the support matrix to communicate the support status of software products to customers.
5. End-users or clients who rely on the software can benefit from the support matrix to know whether their software versions are supported or not.

For pdfFiller’s FAQs

How do I modify my software support matrix in Gmail?

Using pdfFiller's Gmail add-on, you can edit, fill out, and sign your software support matrix and other papers directly in your email. You may get it through Google Workspace Marketplace. Make better use of your time by handling your papers and eSignatures.

How do I make edits in software support matrix without leaving Chrome?

Install the pdfFiller Chrome Extension to modify, fill out, and eSign your software support matrix, which you can access right from a Google search page. Fillable documents without leaving Chrome on any internet-connected device.

How do I complete software support matrix on an iOS device?

Download and install the pdfFiller iOS app. Then, launch the app and log in or create an account to have access to all of the editing tools of the solution. Upload your software support matrix from your device or cloud storage to open it, or input the document URL. After filling out all of the essential areas in the document and eSigning it (if necessary), you may save it or share it with others.

What is software support matrix?

Software support matrix is a document outlining the compatibility of software with different operating systems, hardware, and other software components.

Who is required to file software support matrix?

All software developers and vendors are required to file a software support matrix.

How to fill out software support matrix?

To fill out a software support matrix, one must list the software's compatibility with various operating systems, hardware configurations, and other software dependencies.

What is the purpose of software support matrix?

The purpose of a software support matrix is to provide users with information on which environments their software will function properly.

What information must be reported on software support matrix?

The software support matrix must include details on the version of the software, supported operating systems, minimum hardware requirements, and any dependencies.