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SBACOLLABORATIONDEPLOYMENT Videotelephony Using Cisco UCM Deployment Guide S M A R TB USI NE S SA R C HI TEC TUREAugust 2012 SeriesPreface Who Should Read This Guide to Read CommandsThis Cisco Smart

How to fill out telephony using cisco ucm

Question: How to fill out telephony using Cisco UCM? Who needs telephony using Cisco UCM?

To fill out telephony using Cisco UCM, you can follow these steps:

1. Set up Cisco UCM: Start by installing and configuring Cisco UCM on your network. This involves deploying the necessary hardware and software components, such as IP phones, gateways, and the UCM server.
2. Configure Call Routing: Once Cisco UCM is set up, you need to configure call routing. This involves defining dial plans, call patterns, and call routing rules to determine how calls are routed within your organization.
3. Provision IP Phones: To enable telephony using Cisco UCM, you need to provision IP phones. This includes assigning phone numbers, configuring extension settings, and setting up phone features like voicemail and call forwarding.
4. Implement Unified Communications Features: Cisco UCM offers various unified communications features, such as presence, instant messaging, and video conferencing. Determine which features are relevant to your organization and configure them accordingly.
5. Set up Voicemail: Cisco UCM provides voicemail functionality, allowing callers to leave messages when a user is unavailable. Configure voicemail settings, such as greeting recordings and message retrieval options, to ensure seamless communication.
6. Integrate with Other Systems: Cisco UCM can be integrated with other systems, such as customer relationship management (CRM) software, to enhance telephony capabilities. Determine the integrations needed and configure the necessary settings.

Who needs telephony using Cisco UCM?

Telephony using Cisco UCM is beneficial for various organizations, including:

1. Large Enterprises: Cisco UCM offers scalability, flexibility, and advanced telephony features that cater to the complex communication needs of large enterprises with multiple offices and a large number of employees.
2. Call Centers: Cisco UCM provides call center features, such as automatic call distribution (ACD), interactive voice response (IVR), and call queuing, which are essential for efficient call handling and customer service.
3. Businesses with Remote Workers: Telephony using Cisco UCM enables organizations with remote workers to establish reliable and secure communication channels. Features like softphones and mobile integration ensure seamless connectivity for employees working from different locations.
4. Healthcare Facilities: Cisco UCM offers features specifically designed for healthcare environments, such as nurse call integration, emergency alerts, and secure messaging. These features enhance communication and collaboration among healthcare professionals.
5. Educational Institutions: Cisco UCM provides communication solutions for educational institutions, including features like intercom, paging, and emergency notifications. These features facilitate effective communication within the campus and ensure student safety.

In summary, Cisco UCM is a powerful telephony solution that can be customized to meet the unique communication needs of different organizations, including large enterprises, call centers, businesses with remote workers, healthcare facilities, and educational institutions.

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What is telephony using cisco ucm?

Telephony using Cisco UCM refers to using Cisco Unified Communications Manager for managing voice communication services in an organization.

Who is required to file telephony using cisco ucm?

Any organization that uses Cisco UCM for telephony services is required to file telephony using Cisco UCM.

How to fill out telephony using cisco ucm?

To fill out telephony using Cisco UCM, one needs to gather information about the telephony services used, such as number of users, call volume, and system configuration, and enter it into the Cisco UCM system.

What is the purpose of telephony using cisco ucm?

The purpose of telephony using Cisco UCM is to effectively manage and control voice communication services within an organization.

What information must be reported on telephony using cisco ucm?

Information such as number of users, call volume, system configuration, and any changes made to the telephony services must be reported on telephony using Cisco UCM.