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NON-CONFORMANCE REPORT ISO 9001 NCR No. Date Audit No. where relevant Description of Non-conformance Raised due to delete not applicable Internal Audit / Customer Complaint / Normal Working Procedure Reference Reported by Remedial Action Action by Action to Prevent Recurrence To be completed by date Corrective Action Completed signed Quality Manager Doc. Ref. Version NCR-SAMPLE-9001 Sovereign Certification Limited 24/08/2004 Template Author Mark Helm PDF created with pdfFactory Pro trial...

How to fill out non-conformance report

How to fill out non-conformance report

1. Identify the non-conformance: This could be a product defect, a process failure, or any other deviation from the desired outcome.
2. Gather information: Collect all relevant details about the non-conformance, including the date, time, location, people involved, and any supporting documents.
3. Describe the non-conformance: Clearly explain what went wrong and how it deviated from the expected standards. Use specific details to ensure clarity.
4. Identify the root cause: Determine the underlying reason for the non-conformance. This could involve analyzing processes, equipment, human factors, or other contributing factors.
5. Propose corrective actions: Suggest measures to address the non-conformance and prevent its recurrence. These actions should be practical, realistic, and appropriate to the situation.
6. Assign responsibility: Specify who will be responsible for implementing the corrective actions and monitoring their effectiveness. This ensures accountability and follow-through.
7. Submit the report: Present the non-conformance report to the relevant authority, such as a supervisor, quality control department, or designated personnel.
8. Review and approval: The report may need to undergo a review process to validate the findings and proposed actions. Obtain approval from the appropriate authority.
9. Follow-up and closure: Ensure that the corrective actions are implemented within the designated timeframe. Once the non-conformance is effectively addressed, close the report.

Who needs non-conformance report?

1. Organizations implementing quality management systems (QMS) often require non-conformance reports as part of their quality control processes.
2. Manufacturing companies use non-conformance reports to document and address product defects, process failures, or deviations from internal or external standards.
3. Construction projects utilize non-conformance reports to report and address issues related to building codes, safety regulations, or project specifications.
4. Service industries, such as healthcare or hospitality, may require non-conformance reports to document incidents, complaints, or failures to meet service standards.
5. Government agencies and regulatory bodies often use non-conformance reports to enforce compliance, investigate violations, or track performance against regulations.
6. Internal auditors and quality assurance teams rely on non-conformance reports to identify areas for improvement, track trends, and ensure adherence to established processes.

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What is non-conformance report?

A non-conformance report is a document that identifies and records any deviation from specified requirements or standards.

Who is required to file non-conformance report?

Anyone who identifies a non-conformance or deviation from requirements is required to file a non-conformance report.

How to fill out non-conformance report?

Non-conformance reports can be filled out by detailing the nature of the non-conformance, its impact, root cause, and any corrective actions taken or recommended.

What is the purpose of non-conformance report?

The purpose of a non-conformance report is to document and address deviations from specified requirements to prevent recurrence and improve quality.

What information must be reported on non-conformance report?

Information such as the nature of the non-conformance, locations affected, potential impact, root cause analysis, and corrective actions taken or recommended must be reported on a non-conformance report.