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Off-the-job training occurs away from the workplace. The bite-size workshops offered by Harrods are examples of offthe-job training. Full Harrods case study Staff Retention lesson resources Harrods crossword Harrods word search Suggested timings for the session 10 mins 5 mins Starter e.g. Harrods word search Use the Training and Development PowerPoint to discuss the topic Read the case study Questions Task training report for different job roles What have you learned Answers to questions 1....
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Who needs training and development?

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Employees in various industries who wish to enhance their skills and knowledge in specific areas.
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Training and development is the process of improving the knowledge, skills, and abilities of employees through structured activities.
Employers are generally required to file training and development reports for their employees.
Employees can fill out training and development reports by documenting any relevant training activities they have completed.
The purpose of training and development is to enhance employee performance, productivity, and job satisfaction.
Training and development reports typically include details such as the type of training, duration, and outcomes.
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