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DONOR THANK YOU CALLS A Key to Donor Retention E-BOOK With FAQs Tips and Sample Script Claire Axelrad J.D. Pause a minute to remind yourself how important these calls are. Penelope Burk s research in DonorCentered Fundraising revealed those who were called subsequently gave 39 more. CFRE www. Clairification.com What s Inside 8 Most Frequently Asked Questions about Thank You Calls 6 Most Important Elements of a Great Thank You Call Donor Thank You Call Sample Script A Word about Thankathons...
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How to fill out donor thank you calls
How to fill out donor thank you calls
01
Prepare a script for the donor thank you call
02
Start the call by expressing gratitude and mentioning the donor's name
03
Explain the impact of the donor's contribution and thank them for their support
04
Address any specific reason for the call (e.g., special campaign, event, etc.)
05
Ask if the donor has any questions or concerns
06
Ensure the donor's contact information is up to date
07
End the call with another heartfelt thank you
08
Follow-up with a personalized thank you email or letter
Who needs donor thank you calls?
01
Non-profit organizations that rely on donor funding
02
Charities and fundraising campaigns
03
Educational institutions seeking donations
04
Art and cultural institutions
05
Medical research organizations
06
Religious organizations that depend on donations
07
Political campaigns
08
Community and social service organizations
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What is donor thank you calls?
Donor thank you calls are phone calls made to express gratitude to donors for their contributions.
Who is required to file donor thank you calls?
Non-profit organizations are typically required to file donor thank you calls.
How to fill out donor thank you calls?
Donor thank you calls can be filled out by recording the date and time of the call, the donor's information, and a brief message of gratitude.
What is the purpose of donor thank you calls?
The purpose of donor thank you calls is to show appreciation to donors and strengthen the relationship between the donor and the organization.
What information must be reported on donor thank you calls?
Information such as the donor's name, contact information, donation amount, and date of donation must be reported on donor thank you calls.
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