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Conference Planning Committee Marcela Gutierrez Co-Chair Maripat Pileggi Co-Chair CLS Natasha Kelemen NSC Mark Lyons Amy Jones SEAMAAC Wan Ling Hung American Cancer Society Claire Jones The Health Federation of Philadelphia Ricky Brauer Thomas Jefferson University and Hospital Susan Kim PICC Rebecca Hufstader PICC and Brad Baldia PICC. Daus National Council on Interpreting in Health Care and Beth Shapiro Community Legal Services CLS. REGISTRATION FORM 2011 PICC Language Access Conference...
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How to fill out language access in healthcare

01
Begin by collecting all necessary information such as the patient's name, date of birth, and contact information.
02
Determine the patient's preferred language for communication and note it down.
03
Use a language access service such as an interpreter or a translator if the patient does not speak or understand English well.
04
Provide the patient with translated materials or language assistance if needed.
05
Ensure that all healthcare providers involved in the patient's care are aware of the language access needed.
06
Document the language access provided in the patient's medical records.
07
Regularly evaluate the effectiveness of the language access program and make necessary improvements.
08
Train staff members on the importance of language access and how to effectively provide it.

Who needs language access in healthcare?

01
Patients who have limited proficiency in English and prefer communication in their native language.
02
Patients who may have difficulty understanding complex medical terminology in English.
03
Patients who have a hearing impairment and require sign language interpreters.
04
Patients who have low literacy levels or difficulty reading in English.
05
Patients who come from diverse cultural backgrounds and require cultural sensitivity in their healthcare interactions.
06
Patients who are non-English speaking immigrants or refugees.
07
Patients who have a cognitive or developmental disability that affects their communication skills.
08
Patients who are elderly and may prefer communication in their native language.
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Language access in healthcare refers to ensuring that all individuals, regardless of their primary language, have access to language services for effective communication with healthcare providers.
Healthcare facilities and providers that receive federal funding, including Medicare and Medicaid, are required to provide language access services.
Healthcare facilities can provide language access by offering interpretation services, translating documents, and training staff on cultural competency.
The purpose of language access in healthcare is to eliminate language barriers and ensure that all individuals have equal access to healthcare services.
Healthcare facilities must report on the types of language services provided, the number of patients served in different languages, and any language access challenges encountered.
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