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Get the free Platform Availability Guarantee - EN

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This Guarantee shall not apply in the event that Unavailability is caused by a Customer DC Failover failure. API or Rackspace control panel. or your Platform fails the High Availability Test. 3. 7 Where the Platform is located in more than one Rackspace data centre and the failover mechanism between data centres is not managed by Rackspace it is your responsibility to ensure the Platform fails over from the primary to the secondary data centre Customer DC Failover. 999 Dual DC DC2 Platform...
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How to fill out platform availability guarantee

01
Begin by visiting the platform availability guarantee form on our website.
02
Read through the instructions and terms carefully before starting the process.
03
Provide your contact information such as name, email address, and phone number.
04
Specify the platform for which you require availability guarantee.
05
Enter the necessary details about the platform's current availability and any specific requirements.
06
Agree to the terms and conditions by checking the box indicating your acceptance.
07
Review all the information you have provided and make sure it is accurate and complete.
08
Submit the form, and you will receive a confirmation email with the next steps and contact information.
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Our team will review your request and may reach out to you for further information if needed.
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Once approved, you will receive a platform availability guarantee confirmation.

Who needs platform availability guarantee?

01
Businesses that rely heavily on online platforms and services.
02
E-commerce websites and online marketplaces.
03
Software development companies and IT service providers.
04
Organizations offering web-based applications or SaaS products.
05
Online gaming platforms and streaming services.
06
Any industry that depends on continuous availability and uptime of their platforms.
07
Startups and enterprises seeking to build trust and confidence with their users.
08
Any business concerned about potential revenue loss due to platform downtime.
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The platform availability guarantee ensures that the platform will be accessible to users as per the agreed upon availability metrics.
Platform owners or operators are required to file the platform availability guarantee.
Platform availability guarantee can be filled out by providing relevant information such as uptime percentage, maintenance schedule, and contingency plans.
The purpose of platform availability guarantee is to ensure consistent accessibility and reliability of the platform for users.
Information such as uptime percentage, maintenance schedule, and contingency plans must be reported on platform availability guarantee.
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