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Page 1 of 4 June 2016 TIMETRAK SERVICE LEVEL AGREEMENT This document outlines the service level agreement for USERs of TimeTrak Systems Inc. SaaS Solution. TimeTrak Systems Inc. will be referred to as TimeTrak throughout this agreement. The SLA credit will be reflected in the TimeTrak invoice to the USER in the month following TimeTrak s confirmation of the Downtime Minutes. This SERVICE LEVEL AGREEMENT Agreement or SLA shall apply to Hosted Services provided by TimeTrak. 3-Periodic...
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Project managers who want to ensure that timetrak service levels are met for efficient project tracking and management.
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A timetrak service level agreement is a commitment between a service provider and a customer that establishes the level of service that will be provided.
Any party involved in a service agreement may be required to file a timetrak service level agreement.
To fill out a timetrak service level agreement, you will need to provide detailed information about the services being provided, the expected level of service, and any penalties for not meeting the agreed-upon service levels.
The purpose of a timetrak service level agreement is to ensure that both parties understand and agree upon the level of service that will be provided.
Information that must be reported on a timetrak service level agreement includes details about the services being provided, expected service levels, penalties for not meeting those levels, and any other relevant terms and conditions.
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