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COURSE OUTLINE ITIL Course Name Course Duration Course Structure Course Overview Course Outcome Course Details ITIL Intermediate Service Operation 3-Days Instructor-Led The Service Operation SO module is one of the qualifications within the ITIL Service Lifecycle category of the ITIL Intermediate level. The SO module focusses on coordination of the activities involved during service strategy design and transition phase. This certification is aimed at the professionals involved in management...
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ITIL Intermediate Service Operation is a module in the ITIL certification program that focuses on the implementation and management of the service operation phase of the ITIL Service Lifecycle.
ITIL practitioners, IT service managers, and anyone involved in the implementation and management of IT services are required to file the ITIL Intermediate Service Operation module.
To fill out ITIL Intermediate Service Operation, individuals must complete the relevant training course and pass the associated certification exam.
The purpose of ITIL Intermediate Service Operation is to provide individuals with knowledge and skills to effectively manage the service operation phase of the ITIL Service Lifecycle.
The ITIL Intermediate Service Operation module covers topics such as incident management, problem management, event management, request fulfillment, and access management.
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