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Cisco. com/univercd/cc/td/doc/systems/unified/iptmtrix. htm To access the documentation for Cisco Customer Response Solutions see the following URL guideslist. You must purchase gateways separately. IP phones manage gateways provides failover and redundancy service for the telephony system and directs voice over IP traffic to the Cisco CRS system. You must purchase Cisco Unified Communications Manager separately. Html Configure CUCM Auto-Attendant page 2 System requirements for CUCM...

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How to fill out cucm auto-attendant

01

Step 1: Log in to Cisco Unified Communications Manager (CUCM)

02

Step 2: Go to the Auto-Attendant Configuration page

03

Step 3: Click on 'Add New' to create a new auto-attendant

04

Step 4: Fill in the necessary details like Name, Description, and Pilot Number

05

Step 5: Configure the desired options like business hours, greeting, and menu prompts

06

Step 6: Customize the auto-attendant behavior by setting up call routing rules

07

Step 7: Save the configuration and test the auto-attendant functionality

Who needs cucm auto-attendant?

01

Organizations or businesses that receive a high volume of incoming calls can benefit from using CUCM auto-attendant.

02

Companies with multiple departments or branches can use the auto-attendant to route calls to the appropriate destination without the need for a live operator.

03

Small businesses with limited resources can use the auto-attendant to manage and handle calls efficiently.

04

Businesses that require flexible call handling options and customizable greetings for different scenarios can utilize the CUCM auto-attendant.

05

Any organization that wants to improve caller experience and reduce call handling time can benefit from implementing CUCM auto-attendant.

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What is cucm auto-attendant?

CUCM auto-attendant is a feature of Cisco Unified Communications Manager that allows for automated call routing and answering.

Who is required to file cucm auto-attendant?

Companies or organizations that wish to use the auto-attendant feature in their phone system.

How to fill out cucm auto-attendant?

You can configure and set up the auto-attendant through the Cisco Unified Communications Manager's administration interface.

What is the purpose of cucm auto-attendant?

The purpose of the cucm auto-attendant is to provide callers with options for call routing and information without the need for human intervention.

What information must be reported on cucm auto-attendant?

Information such as menu options, greetings, and call routing rules must be configured in the cucm auto-attendant settings.

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