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Bolumole A. Michael Knemeyer and Douglas M. Lambert 14 No. 2 2003 pp. 15-31. SUPPLY CHAIN MANAGEMENT. CHAPTER The Customer Service Management Process A. Michael Knemeyer Douglas M. Lambert and Sebasti n J. Garc a-Dastugue Overview product and service agreements PSAs developed by customer teams as part of the customer relationship management process. 1 The key differentiating factor between the traditional customer service activity and the customer service management process is that the...

How to fill out form customer service

How to fill out form customer service

1. Start by gathering all the required information, such as the customer's name, contact details, and description of their issue or request.
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