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ITIL Foundation mock exam 1 The Process Owner is responsible for which of the following Documenting the process Defining process Key Performance Indicators KPI Improve the process Perform all activities involved in a process A 1 3 and 4 only B All of the above C 1 2 and 3 only What are the three types of metrics that an organization should collect to support Continual Service Improvement CSI A B C D Return Of Investment ROI Value On Investment VOI quality Strategic tactical and operational...
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It is a practice exam designed to help individuals prepare for the ITIL Foundation certification.
Individuals who are seeking to obtain the ITIL Foundation certification are required to take the mock exam.
The mock exam can be filled out online by answering the multiple choice questions provided.
The purpose of the mock exam is to assess an individual's understanding of ITIL concepts and prepare them for the official certification exam.
The mock exam typically includes questions on ITIL principles, processes, functions, and roles.
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