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ADDENDUM NO. 2 April 3 2017 System-wide Telephonic Interpreter and Document Translation Services for Cook County Health Hospitals System RFP H17-0011 General This addendum revises RFP documents. Cookcountyhhs. org/wpcontent/uploads/2016/09/EDSRevised9-2016-092316. pdf 3 years Whether companies from Outside USA can apply for this like from India or Canada Whether we need to come over there for meetings Can we submit the proposals via email Yes but hardcopies must be received by proposal...
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01
Step 1: Dial the system-wide telephonic interpreter hotline number provided by your organization.
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Step 2: Wait for the automated voice prompt and choose your preferred language.
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Step 3: Once connected to the interpreter, clearly state your name, organization, and the purpose of the call.
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Step 4: Speak slowly and enunciate clearly to ensure accurate interpretation.
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Step 5: Use short sentences and avoid jargon or technical terms that may be difficult to interpret.
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Step 6: Listen carefully to the interpreter's translation and ensure understanding before continuing the conversation.
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Step 7: Take turns speaking and allow the interpreter to facilitate communication between all parties involved.
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Step 8: If the call needs to be transferred or put on hold, inform the interpreter and follow their instructions.
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Step 9: Thank the interpreter for their assistance at the end of the call.
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Step 10: Hang up the call and provide feedback to your organization if necessary.

Who needs system-wide telephonic interpreter and?

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Organizations that frequently interact with individuals who have limited English proficiency.
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Businesses operating in diverse communities or serving international clients.
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Healthcare providers attending to patients with language barriers.
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Emergency services and law enforcement agencies requiring language support.
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Government agencies dealing with non-English speaking constituents.
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Educational institutions with diverse student populations.
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Legal professionals working with clients who require language interpretation.
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Tourism industry catering to international tourists.
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Call centers handling customer inquiries from multilingual individuals.
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System-wide telephonic interpreter is a service that provides telephonic interpretation across an entire system.
All organizations that operate within the system and utilize telephonic interpretation services are required to file.
The form can usually be filled out online or submitted through a designated portal provided by the organization overseeing the system.
The purpose of the system-wide telephonic interpreter is to ensure effective communication with individuals who require interpretation services.
Information such as the number of interpretation calls made, languages requested, duration of calls, and any issues encountered during the interpretation process.
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