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HOUSINGAUTHORITYOFTHECITYAND COUNTYOFDENVER REASONABLEACCOMMODATIONIN HOUSINGGUIDELINES RevisedMarch2011 TableofContents Introduction...............................................................................................................................................................1
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How to fill out communicationswithdisabledapplicantsorresidentsclients - denverhousing

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How to fill out communicationswithdisabledapplicantsorresidentsclients:

01
Understand the needs of disabled applicants, residents, and clients: It is essential to have a comprehensive understanding of the specific challenges and requirements that disabled individuals may face when communicating. This knowledge will help in providing appropriate accommodations and ensuring effective communication.
02
Offer various communication options: Different individuals may have different communication preferences and disabilities. Therefore, it is crucial to offer various communication options, such as written materials in accessible formats (e.g., large print, braille), sign language interpreters, captioning, or assistive communication devices.
03
Use plain and clear language: When communicating with disabled applicants, residents, or clients, it is important to use plain and clear language to ensure understanding. Avoid complex jargon or technical terms that may be difficult for them to comprehend.
04
Provide accessible documentation: Ensure that any printed or digital materials are accessible to individuals with disabilities. This may involve using accessible formats, such as PDFs with tagged text or providing alternative text descriptions for images or graphics.
05
Train staff on disability etiquette: Staff members who communicate with disabled applicants, residents, or clients should receive training on disability etiquette. This includes understanding appropriate language, being respectful, and avoiding making assumptions about a person's abilities or limitations.
06
Make reasonable accommodations: If a disabled individual requires specific accommodations to effectively communicate, it is important to provide those accommodations as required by law. This may involve providing assistive technology, modifying communication methods, or allowing additional time for communication.
07
Ensure accessibility of physical spaces: It is important to ensure that physical spaces where communication occurs are accessible to individuals with disabilities. This may include providing wheelchair ramps, accessible parking spaces, or installing hearing loop systems.

Who needs communicationswithdisabledapplicantsorresidentsclients?

01
Organizations: Any organization that interacts with disabled individuals, such as businesses, government agencies, healthcare facilities, educational institutions, or non-profit organizations, may need to communicate with disabled applicants, residents, or clients.
02
Service providers: Service providers, including social workers, counselors, lawyers, or customer service representatives, may need to effectively communicate with disabled individuals to provide the necessary support or services.
03
Housing providers: Property managers, landlords, or housing associations need to ensure effective communication with disabled residents or applicants to provide equal access to housing opportunities and address any accommodation requests.
04
Employers: Employers need to communicate with disabled applicants or employees to accommodate their needs in the workplace and ensure equal employment opportunities.
05
Public institutions: Public institutions, such as government offices or courts, need to provide accessible communication to disabled individuals to ensure equal access to public services and participation in civic activities.
Overall, anyone who interacts with disabled individuals should understand the importance of effectively communicating with them and should be prepared to make necessary accommodations to ensure inclusivity and accessibility.
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Communications with disabled applicants or residents/clients refers to any correspondence or interaction with individuals who have disabilities.
Any organization or entity that interacts with disabled applicants or residents/clients is required to file communications with them.
Communications with disabled applicants or residents/clients should be filled out accurately and include all relevant information regarding the interaction.
The purpose of communications with disabled applicants or residents/clients is to ensure that they receive equal access to services and information.
Information that must be reported on communications with disabled applicants or residents/clients includes details of the interaction, any accommodations provided, and feedback received.
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