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State of Hawaii Public Utilities Commission Telecommunications Relay Services Carrier Remittance Worksheet For the Period July 1, 2017, June 30, 2018, SECTION CARRIER IDENTIFICATIONDate: Company Name:
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How to fill out telecommunications relay services

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Step 1: Gather necessary information such as your contact details, language preference, and preferred method of communication.
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Step 2: Dial the telecommunications relay services phone number provided by your service provider.
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Step 3: Follow the prompts to indicate the type of relay service you require. There may be different options for text-to-voice, voice-to-text, or captioned telephone services.
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Step 4: Provide the necessary information to the relay operator, such as the phone number you wish to call, the name of the person or business you are calling, and any other specific instructions.
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Step 5: Engage in the conversation using the relay service technology. If you are using text-to-voice, type your message and the relay operator will speak it to the other party. If you are using voice-to-text, speak clearly and the relay operator will type your message for the other party to read. If you are using captioned telephone services, the relay operator will transcribe the conversation for you to read.
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Step 6: Maintain open communication with the relay operator throughout the call to ensure smooth conversation and accuracy.
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Step 7: Once the call is complete, thank the relay operator and hang up.

Who needs telecommunications relay services?

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Individuals who are deaf or hard of hearing may need telecommunications relay services to communicate effectively over the phone.
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Individuals with speech disabilities or impairments may also require relay services to relay messages to other parties.
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Those who prefer to communicate in sign language may use relay services to convey their messages through video relay services.
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Relay services may also be beneficial for individuals with cognitive or developmental disabilities that affect their ability to communicate verbally over the phone.
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In summary, anyone who faces challenges in using traditional telephone services due to hearing, speech, or cognitive impairments may benefit from telecommunications relay services.
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Telecommunications relay services (TRS) are telephone services that allow individuals who are deaf, hard of hearing, or speech disabled to communicate over the telephone network.
Telecommunications relay services are typically filed by telecommunications service providers who offer relay services to the public.
To file telecommunications relay services, providers must submit detailed reports outlining the number of relay calls handled, costs incurred, and other relevant information.
The purpose of telecommunications relay services is to ensure that individuals with hearing or speech disabilities have equal access to telephone communications.
Providers must report on the number of minutes used for relay calls, costs associated with providing the service, and any other data required by the regulatory agency.
The penalty for late filing of telecommunications relay services can vary depending on the regulations in place, but providers may face fines or other consequences for not meeting deadlines.
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