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Enterprise Help Desk Please call the Office of Management Information Systems (OTIS) Enterprise Help Desk at (614) 7525190, from 8:00 a.m. to 5:00 p.m. Monday through Friday to report critical technical

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What is enterprise help desk?

Enterprise help desk is a centralized resource that provides support to employees or customers who encounter technical issues or have questions.

Who is required to file enterprise help desk?

Typically IT departments or service providers within an organization are responsible for managing and filing enterprise help desk tickets.

How to fill out enterprise help desk?

To fill out an enterprise help desk ticket, users usually need to provide detailed information about the issue they are experiencing, including any error messages and steps to reproduce the problem.

What is the purpose of enterprise help desk?

The purpose of enterprise help desk is to provide timely and efficient support to users who are experiencing technical issues, in order to minimize downtime and ensure smooth operation of business processes.

What information must be reported on enterprise help desk?

Information reported on enterprise help desk typically includes the user's name, contact information, description of the issue, and any troubleshooting steps taken.

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