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Dundalk Institute of Technology IT Support Desk Information SheetVersion 1.0IT Support Desk Information Sheet Author Barry McGuinnessPage 1Document Location. DkIT_Policy×DocumentsProceduresRevision

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What is it support desk information?

IT support desk information includes details such as contact information, ticketing system usage, and troubleshooting procedures for IT-related issues.

Who is required to file it support desk information?

All employees who provide IT support services are required to file IT support desk information.

How to fill out it support desk information?

IT support desk information can be filled out by providing accurate and up-to-date details regarding IT support procedures and contact information.

What is the purpose of it support desk information?

The purpose of IT support desk information is to provide a centralized resource for users to report IT issues and for IT support personnel to efficiently troubleshoot and resolve those issues.

What information must be reported on it support desk information?

Information that must be reported on IT support desk information includes contact details, troubleshooting procedures, ticketing system usage, and any relevant IT support protocols.

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