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Consumer Program Call for proposals document Cooperation between national authorities responsible for the enforcement of consumer protection laws (CPC) CHAFED/2017/CP/CPC JA Joint Actions Version

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What is consumer programme?

Consumer programme is a plan or strategy implemented by a company or organization to address consumer needs, concerns, and expectations.

Who is required to file consumer programme?

Companies or organizations that provide goods or services to consumers are required to file consumer programmes.

How to fill out consumer programme?

Consumer programme can be filled out by including details on consumer feedback, complaints, suggestions, and actions taken to address consumer issues.

What is the purpose of consumer programme?

The purpose of consumer programme is to improve customer satisfaction, loyalty, and trust in the company or organization.

What information must be reported on consumer programme?

Consumer programme must report on consumer feedback, complaints, suggestions, and actions taken to address consumer issues.

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