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ORACLE DATA SHEETORACLE CLICKTOCALL CLOUD SERVICE FEATURE SMART ONLINE VOICE ASSISTANCE FOR SALES, SERVICE, AND SATISFACTION KEY BENEFITS Target the right visitors based on their value or behavior.
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How to fill out oracle click-to-call cloud service

01
Step 1: Log in to your Oracle click-to-call cloud service account.
02
Step 2: Navigate to the 'Call Flows' section.
03
Step 3: Click on 'Create New Call Flow' button.
04
Step 4: Fill in the required details such as Call Flow Name, Description, and Caller ID.
05
Step 5: Configure the call flow by adding actions such as making outbound calls, playing recorded messages, or transferring calls.
06
Step 6: Save the call flow configuration.
07
Step 7: Associate the call flow with a phone number or a voice tag.
08
Step 8: Test the call flow by making a test call.
09
Step 9: Monitor and analyze call data using the analytics feature of the Oracle click-to-call cloud service.

Who needs oracle click-to-call cloud service?

01
Small businesses looking for an affordable and scalable call center solution.
02
Sales teams that need to make outbound calls efficiently and track their call activities.
03
Customer support teams that require a cloud-based call solution to handle incoming calls.
04
Organizations that want to integrate click-to-call functionality into their business applications or websites.
05
Companies that want to enhance their customer experience by providing seamless click-to-call communication.
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Oracle Click-to-Call Cloud Service is a cloud-based solution that enables businesses to easily add Click-to-Call capabilities to their websites or mobile apps, allowing customers to connect with a live agent with just one click.
Businesses that want to provide a convenient way for customers to call them directly from their website or mobile app are required to implement Oracle Click-to-Call Cloud Service.
To fill out Oracle Click-to-Call Cloud Service, businesses need to sign up for the service, follow the setup instructions provided by Oracle, and integrate the Click-to-Call widget into their website or mobile app.
The purpose of Oracle Click-to-Call Cloud Service is to improve customer experience by making it easier for customers to reach a live agent for assistance, ultimately leading to increased customer satisfaction and loyalty.
Businesses must report details such as the number of Click-to-Call requests, call duration, customer feedback, and any issues encountered during the calls on Oracle Click-to-Call Cloud Service.
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