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Create a ticket on ITSSWhen opening a ticket on It's you have two options:1. Request Service Use the “Request Service option to request a new service to Avaya Learning or a modification to an existing
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01
Access the ticketing system or platform.
02
Locate the option to create a new ticket.
03
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04
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05
Enter a concise and clear subject for your ticket.
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08
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Create a ticket is usually done on a ticketing system which helps to track and manage customer inquiries or issues.
Who is required to file create a ticket on?
Customers or users who have a question or an issue that needs to be addressed by customer support or technical team are required to file create a ticket.
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Information that must be reported on a ticket includes the nature of the inquiry or issue, any relevant details or context, and contact information for the user.
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