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JOB DESCRIPTION
CITY OF SPRINGFIELDHUMAN RESOURCES DEPARTMENT
EMPLOYMENT AND
COMPENSATION DIVISIONGeneral Aviation Customer Service
Job Title
Coordinator
Sch.& Grade PAT6
Class Code CG03
FLEA Status
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How to fill out general aviation customer service
01
Identify the customer's needs and expectations.
02
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Who needs general aviation customer service?
01
General aviation companies and operators who provide aviation services to private individuals, corporations, or government agencies.
02
Airports and FBOs (Fixed-Base Operators) that cater to general aviation customers.
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Pilots and flight crew members who require support and assistance with various aviation-related matters.
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Passengers and customers who utilize general aviation services for private or charter flights.
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Aviation enthusiasts and hobbyists who engage in general aviation activities.
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What is general aviation customer service?
General aviation customer service refers to the assistance and support provided to individuals or businesses involved in non-commercial aviation activities.
Who is required to file general aviation customer service?
Any individual or organization engaged in general aviation activities is required to file general aviation customer service.
How to fill out general aviation customer service?
General aviation customer service can be filled out by providing detailed information about the aviation activities, customers served, and any important incidents or issues encountered.
What is the purpose of general aviation customer service?
The purpose of general aviation customer service is to ensure that all stakeholders in the aviation industry receive satisfactory support and assistance for their non-commercial activities.
What information must be reported on general aviation customer service?
Information such as customer feedback, service quality, incident reports, and satisfaction levels must be reported on general aviation customer service.
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