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How to Accelerate Your Mobile Passenger Experience 2017 Julio Corp EyeforTravelPresented by:Reinhard Hochrieser Product Manager Reinhard.hochrieser jumio.com 2017 Julio Corp EyeforTravelRelied on

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How to fill out mobile passenger experience

01

First, open the mobile passenger experience application on your smartphone.

02

Next, you will be prompted to log in or create a new account. Enter your credentials and proceed.

03

Once logged in, you will see the main menu of the application. Choose the option to fill out the passenger experience.

04

On the passenger experience form, start by providing your personal details such as name, contact information, and any other required fields.

05

Move on to the next section, which typically includes questions about your travel experience like the date of travel, flight number, and destination.

06

Provide honest feedback and ratings for various aspects of your experience such as check-in process, inflight services, and customer service.

07

If there is any additional information or comments you would like to provide, use the designated space or text box.

08

Review your filled-out form and make sure all the information is accurate and complete.

09

Finally, submit the form and wait for a confirmation message or receipt.

10

Congratulations! You have successfully filled out the mobile passenger experience form.

Who needs mobile passenger experience?

01

Passengers who want to provide feedback and improve the quality of their travel experience.

02

Airlines and travel companies who aim to enhance their services based on customer feedback.

03

Aviation authorities and regulatory bodies who rely on passenger feedback to evaluate and monitor airline performance.

04

Passenger rights organizations and advocates who use passenger experience data to advocate for better travel policies and standards.

05

Passengers who want to participate in surveys or rewards programs offered by airlines or travel companies.

06

Passengers who have had a particularly positive or negative travel experience and want to share their feedback with the relevant authorities.

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What is mobile passenger experience?

Mobile passenger experience refers to the overall experience a passenger has while using a mobile device during their journey.

Who is required to file mobile passenger experience?

Airline companies and transportation providers are required to file mobile passenger experience.

How to fill out mobile passenger experience?

Mobile passenger experience can be filled out online through a designated portal or software provided by the regulating authority.

What is the purpose of mobile passenger experience?

The purpose of mobile passenger experience is to track and improve the quality of passenger experience on mobile devices during travel.

What information must be reported on mobile passenger experience?

Information such as mobile app performance, in-flight entertainment options, connectivity, and overall satisfaction of passengers using mobile devices must be reported.

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