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Coach GuideBuilding RapportModule 1: Building Rapport Instructors Summary Content Overview This module focuses on the importance of Building Rapport and answers several questions 1) What does rapport
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How to fill out module 1 building rapport

01
Start by introducing yourself to the other party
02
Try to establish common ground or shared interests
03
Listen actively to the other person and show genuine interest in what they have to say
04
Use non-verbal cues such as maintaining eye contact and nodding to show that you are paying attention
05
Ask open-ended questions to encourage the other person to share more and express themselves
06
Find opportunities to praise or acknowledge the other person's strengths or accomplishments
07
Use appropriate body language and tone of voice to convey warmth and friendliness
08
Avoid interrupting or dominating the conversation, let the other person speak and actively listen
09
Be patient and understanding in your responses, avoid being judgmental
10
Maintain a positive attitude and be empathetic towards the other person's feelings and experiences

Who needs module 1 building rapport?

01
Sales professionals who want to build rapport with potential clients
02
Customer service representatives aiming to establish a good connection with customers
03
Anyone involved in networking or relationship-building
04
Job seekers who want to make a positive impression on interviewers
05
Individuals looking to improve their personal relationships by fostering better rapport
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Module 1 building rapport is a training module that focuses on techniques and strategies to establish trust and create a connection with others.
All employees who interact with clients or customers are required to complete module 1 building rapport.
Module 1 building rapport can be filled out online through the company's training portal.
The purpose of module 1 building rapport is to enhance communication skills, improve customer relationships, and ultimately increase customer satisfaction.
Employees must report on their understanding of rapport-building techniques, examples of how they have applied these techniques, and any challenges they have faced.
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