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OECD COMPARATIVE STUDY REBOOTING PUBLIC SERVICE DELIVERY: HOW CAN OPEN GOVERNMENT DATA HELP TO DRIVE INNOVATION?TABLE OF CONTENTSIntroduction: Open Data and the new frontier of innovative service
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01
Identify the areas where public service delivery needs improvement.
02
Conduct a thorough assessment of the current processes and systems.
03
Engage stakeholders and gather feedback on the existing service delivery.
04
Identify best practices and successful examples from other regions or countries.
05
Design a roadmap for rebooting public service delivery based on the assessment and feedback.
06
Allocate necessary resources and budget for implementing the rebooting plan.
07
Collaborate with relevant government departments, agencies, and organizations to ensure a coordinated approach.
08
Implement the rebooting plan by making necessary changes to processes, systems, and policies.
09
Monitor and evaluate the progress of the rebooting initiatives and make adjustments as necessary.
10
Continuously engage with citizens and gather feedback to ensure that the rebooted public service delivery is meeting their needs.

Who needs rebooting public service delivery?

01
Government organizations and departments that are experiencing inefficiencies in their service delivery.
02
Citizens who are unsatisfied with the quality and accessibility of public services.
03
Communities that have been historically marginalized or underserved by public service delivery.
04
Public servants who want to improve the effectiveness and efficiency of their work.
05
Businesses and organizations that rely on public services for their operations.
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Rebooting public service delivery means implementing changes and improvements to the way public services are provided to citizens.
Government agencies and departments responsible for delivering public services are required to file rebooting public service delivery reports.
Rebooting public service delivery reports can be filled out online through the designated government portal or platform.
The purpose of rebooting public service delivery is to enhance the efficiency, effectiveness, and quality of public services for citizens.
The report must include details on the changes made to public service delivery, the impact on citizens, and any future plans for further improvements.
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