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CommunicationBreaking Bad News: A PatientCentered Approach to Delivering an Unexpected Cancer Diagnosis Francesca C. Djamena, MD, MS, FACE, Churl sun Han, MD, and Robert C. Smith, MD, MS Dr. CHO,
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01
Prepare yourself emotionally before delivering the news.
02
Choose an appropriate location for the conversation.
03
Start by expressing empathy and understanding.
04
Deliver the news clearly and directly, without using medical jargon.
05
Allow the person to react and express their emotions.
06
Offer support and resources, such as counseling or support groups.
07
Provide information on next steps and what to expect.
08
Check in on the person regularly to offer additional support.
09
Be prepared to answer any questions or concerns they may have.
10
Follow up with the person after some time to see how they are coping.

Who needs breaking bad news?

01
Patients who have been diagnosed with a life-threatening illness.
02
Family members or loved ones of the patient.
03
Medical professionals who need to deliver difficult news to their patients.
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Support staff, such as counselors or social workers, who assist in the process of delivering bad news.
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Individuals who have to communicate unfortunate events or outcomes in various settings, such as work or personal relationships.
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Breaking bad news is the act of informing someone of a negative or unfortunate situation or information.
Typically, a healthcare provider or medical professional is required to deliver breaking bad news to patients or their families.
Breaking bad news should be done with compassion, empathy, honesty, and clarity. It is important to provide support and resources to help the individual cope with the news.
The purpose of breaking bad news is to provide individuals with necessary information about their health or situations so they can make informed decisions and start coping with the news.
The specific information that must be reported when breaking bad news depends on the situation, but it generally includes diagnosis, prognosis, treatment options, and support resources.
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