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Customer focused Maximo Shawn HardingDesigning Maximo for the customer from Submit to Report. KU Current stateCurrently reimplementing Maximo. From 7.5 to 7.6 Only critical data from custom 7.5 system

How to fill out customer-focused maximo

How to fill out customer-focused maximo

1. Step 1: Start by logging into the Maximo system using your credentials.
2. Step 2: Navigate to the 'Customer' module in the Maximo menu.
3. Step 3: Click on the 'Create New Customer' button to start filling out a new customer record.
4. Step 4: Enter the required customer details such as name, contact information, and address.
5. Step 5: Provide any additional information related to the customer, such as their industry or special requirements.
6. Step 6: Save the customer record once all the necessary information is entered.
7. Step 7: You can also update existing customer records by searching for the customer using their name or ID and making the necessary changes.
8. Step 8: Remember to review and validate the customer information before submitting it to ensure accuracy.
9. Step 9: Once the customer record is filled out, it can be used for various customer-focused tasks within Maximo such as creating work orders or managing service requests.

Who needs customer-focused maximo?

1. Organizations that want to effectively manage their customer interactions and provide superior customer service.
2. Companies that deal with a large number of customers and require a centralized system to store and access customer information.
3. Service-oriented businesses that need to track customer service requests, work orders, or maintenance tasks.
4. Companies that want to personalize their interactions with customers by having easy access to their preferences and historical data.
5. Any organization that values a customer-centric approach and aims to enhance customer satisfaction and loyalty.
6. Businesses that want to streamline customer-related processes and improve efficiency.

For pdfFiller’s FAQs

What is customer-focused maximo?

Customer-focused Maximo is a customer service approach that focuses on meeting the needs and expectations of customers.

Who is required to file customer-focused maximo?

All employees who interact with customers are required to file customer-focused Maximo.

How to fill out customer-focused maximo?

Customer-focused Maximo can be filled out electronically through the company's designated system or manually on paper forms.

What is the purpose of customer-focused maximo?

The purpose of customer-focused Maximo is to enhance customer satisfaction and improve the overall customer experience.

What information must be reported on customer-focused maximo?

Information such as customer feedback, complaints, suggestions for improvement, and interactions with customers must be reported on customer-focused Maximo.

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